Great story about a 911 dispatcher thinking outside the box.
CBS Sacramento Story.
Dispatcher Finds Injured Hiker On Facebook After 911 Call Cuts Out
LAKE BERRYESSA (CBS13) — A hiker critically injured in a 150-foot fall was found after a 911 call was disconnected thanks to Facebook.
The father and son were hiking on a remote trail when they had to call for help.
The California Highway Patrol in Sacramento got the 911 call from the 11-year-old saying he was rappelling with his father, and father had fallen and hit his head.
The call from young Jake cut out before he could tell them where his father fell. Firefighters had no idea where to go.
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