On a recent trip I sent three "I'm OK" status messages. My first message was sent at 0900,
then 0915 and a third at about 1000.
I always send at least two messages to my family. I am on the check in list too just to verify my unit is working.
I found that one message was received at roughly 1020 but nothing else.
When I returned home one message (one of three) was received at 1600. The last message was received the next afternoon. This is the first time that I have had such time late message reception.
I called the manufacturer to sort out what happened.
Most importantly learned that the satellite service for SPOT was degraded that day.
I also learned that the internet provider (AOL.com) was having technical issues receiving and processing SPOT messages. I then put my .gmail account as an authorized service.
I tested the messenger from home and received my transmitted data almost immediately.
The manufacturers customer service was excellent. All my questions were answered.
For more information and suggestions for using your messenger visit:SPOT Tips
No comments:
Post a Comment